Kutztown University Small Business Development Center
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Your Success Connection

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September 2003 Issue IIX 
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Question of the Month

Q: Why do entrepreneurs find themselves working harder and their business is not growing?

Nick Callazzo, Kutztown SBDC BSFS Facilitator: Despite the many accomplishments, the business appears to be on a treadmill. The owner is not experiencing an increase in either sales or production, goals and objectives are barely meeting last years numbers and some key people have resigned. The expected performance is not being met and the company is not growing or expanding as desired.

Click here for Nick's complete response.

 

In this issue
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Learning Opportunities
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First StepSeries

Starting & Growing a Successful Business:
Exton - October 9
Harrisburg - October 6
Lancaster - October 22
Wyomissing - November 3

Business Plan I:
Exton - October 16
Harrisburg - October 14
Lancaster - November 5
Wyomissing - November 11

Business Plan II:
Exton - October 23
Harrisburg - October 21
Lancaster - November 19
Wyomissing - October 7 & November 18
York - October 2

Business Plan III:
Exton - October 2 & November 6
Harrisburg - November 4
Lancaster - December 3
Wyomissing - October 21
York - October 16

Business Plan IV:
Exton - October 9 & November 13
Harrisburg - November 18
Lancaster - October 8
Wyomissing - November 4
York - October 30

BUSINESS SKILLS for SUCCESS Series

Building Your Business Muscles
Hamburg - October 29

The Six Steps to Solid Sales Success
Exton - October 28

Visit the Kutztown SBDC website for details! »

Seven Elements of Successful Management
by Dan Goldberg
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Too often managers are left floating in a sea of problems, unclear procedures, unruly schedules and unorganized teams.

Years ago I realized how important it was to have a system in place that could act as a guide for myself as well as managers who worked for me. Over the years I have used this system, which I have put into a program called The Seven Elements Of Successful Management, to train and coach managers and supervisors in all sorts of industries.

Click here for the complete article. »

Back to the Future - Titanic Lessons in Leadership by Phil Landesberg
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"In Every Age Mankind Attempts to Fabricate Great Works at Once Magnificent and Impossible."

These words from Titanic - A New Musical's Overture sum up what Titanic symbolized - a grand combination of modern technology and luxury built to tame the capriciousness of Nature. She incorporated new designs in ship propulsion, watertight compartments, a double-hull extending above the waterline, and plush accommodations to transport passengers quickly, safely, and in comfort. Titanic's sheer size (the world's largest man-made moveable object) and safety features led newspapers and technical publications to proclaim her "unsinkable". Titanic's builders, the Harland & Wolff Shipyard and operator, the White Star Line, knew that under some circumstances she could sink. Nevertheless, White Star encouraged the popular assumption of the ship's invincibility to attract customers.

Click here for the complete article. »

Kutztown SBDC News

The BSFS (Business Skills For Success) series is scheduled to begin in October! The first workshop Building Your Business Muscles, a marketing course conducted by Catherine Nemetz of Envisions Art & Design, will be offered in Hamburg on October 29 from 6:30-9:00. The Hamburg workshops are developed to help the area's small businesses benefit from the opening of Cabela's.

Workshops will begin in Exton on October 28, 6:30-9:00. The first workshop, The Six Steps to Solid Sales Success, will be lead by Dan Goldberg of Dan Goldberg Consulting (be sure to read Dan's article in this issue).

The new Kutztown SBDC website went live last week. New features include a complete course calendar, online bookstore, access to thousands of business reports and audio files, and a press room.

A Spanish version of the Kutztown SBDC is currently in development. We hope to go live with the Spanish version in the next month.

The Kutztown SBDC will participate in the NBC10 Technology & Lifestyles Expo at the Fort Washington Convention Center on November 8 and 9. The expo was developed to provide area consumers with a FREE, high-quality expo featuring hands-on training, workshops, and the opportunity to evaluate cutting-edge technology products and services. Please visit us at the expo!

Write to the Success Connection!
SuccessConnection@kutztown.edu

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More About Kutztown SBDC

Business Plan for Success

Pennsylvania SBDC

U.S. Small Business Administration

Pennsylvania Technology Showcase

IRS Small Business Information

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     voice: 877-472-7232 or 717-346-2029
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