In this issue
	Kutztown SBDC News Finesse Chase Cobb Success Story Business Opportunities Tips By Lisa Blanchette Twenty Questions for Business Growth by Dan Goldberg Communication: Getting Your Message Across by Linda S. Eck Mills

Finesse Chase Cobb Success Story

Finesse Chase Cobb, President of DFC Graphics, Inc. was born in the "windy city" of Chicago, Illinois. Finesse received her business management credentials from the University of Illinois, Circle Campus. She started her career with Ada S. McKinley Community Social Service Agency and became the first minority woman to hold the position of Director of Statistical Services. Advancing her professional career, Finesse was recruited by the R. R. Donnelley Printing Company, the largest commercial print company in the world. With the R.R. Donnelley Company, Finesse began to break the color barrier in management of international accounts. Click here for the complete article about Finesse. »

Business Opportunities Tips By Lisa Blanchette

Prospecting for new business these days has become quite challenging. There are signs everywhere: "No Soliciting" "No Salespeople". Add to that growing restrictions on emailing, faxing, telephone solicitations, and sales representatives & entrepreneurs face tough obstacles in gaining new business. But, are you sure you really need new customers or, possibly, do you need to dig deeper and more effectively with your existing accounts? Most of us have heard the old adage that you get 80% of your business from 20% of your clients. Perhaps we need to revisit what that means and how we can overcome sales obstacles. Here are a few questions to ask yourself: Click here for the complete story and info about Lisa. »

Twenty Questions for Business Growth by Dan Goldberg

The old game of twenty questions has new meaning when it comes to business. How often have you heard that someone is having trouble starting their business, or struggling to take it to the next level or even closing their business because of what seems to be a number of common and evident problems? Most of these problems, more than likely, could have been alleviated if only the entrepreneur or management team would have taken the time to view their situation realistically before acting. Click here for the complete article and info about Dan. »

Communication: Getting Your Message Across by Linda S. Eck Mills

Every day of your life you communicate. Yet, how many times is your message understood as you meant it to be? When I think of communications, an image of the three monkeys comes to mind: see no evil, hear no evil, and speak no evil. Communication includes what we see, hear, and speak. Communication is defined as the process where one person transfers meaning to another person. Some people do this better in writing; others do it better by speaking. But either way, the components of communication are the same: sender, message, and receiver. The sender has an idea to share with someone. The message, which can be verbal or written, is what the sender wants someone else to know. The receiver is the person for which the message was meant. Click here for the complete story and info about Linda. »