In this issue
	Kutztown SBDC News SERAPH Inc.: Creating security solutions for everyday problems-By Chrystal Coffelt Who Holds You Accountable?-By Dan Goldberg Insights to Success

SERAPH Inc.: Creating security solutions for everyday problems-By Chrystal Coffelt

SERAPH Inc. is a unique security training and analysis firm that was founded in 1988 by Dale Yeager. SERAPH Inc. brings a fresh approach to prevention and prediction of negative and criminal behavior and provides corporations, law firms, hospitals, schools, colleges, government agencies, law enforcement agencies, families and individuals with a vast array of programs to solve behavior problems. Dale Yeager, President, and CEO of SERAPH Inc. began his education as a criminal analyst in 1988 and has advanced training in sex crime investigation, criminal psychology, crime scene forensics and forensic psychology. Yeager has consulted on numerous criminal cases, including the first murder investigation of JonBenet Ramsey. Click here for the complete article. »

Who Holds You Accountable?-By Dan Goldberg

What does it take to get you to do what you have to do? Accountability is an interesting phenomenon. Everybody wants some, most folks think that they can handle it, yet very few people know how to deal with it continually. Much of the problems in business and life are intertwined with accountability or lack thereof. Ill- defined goals, unfocused people, inadequate communication, poorly thought out delegation, low self- esteem and sometimes just bad strategic management often lead to a break down of accountability. Click here for the complete article. »

Insights to Success

is a monthly article sharing challenges/learning opportunities encountered by our clients every month relative to their day-to-day business activities. All Insights to Success articles come from our clients' submittals. The format for the piece consists of a brief introduction, the respective challenge, and the solution. Developing Content Using Your Own 'Voice'- By Lynn VanDyke With all of the websites that are on the Internet, it can start to feel like they re all saying the exact same thing in the exact same, boring tone. But you want your website to be different. However, the idea of creat ing a website that s different from the rest is not necessarily something that you can just learn or that you can just do. You need help in order to figure out what your voice is and how to develop content that celebrates it. Click here for the complete article. Please Email your Insight to Success articles to the Success Connection Editor Chrystal Coffelt at ccoff909@kutztown.edu.